Bumped from an Overbooked Flight? Claim Up to 600€ Compensation

Airlines routinely sell more seats than airplanes have. If you were involuntarily denied boarding due to overbooking, European law is 100% on your side.

Overbooking is standard commercial practice across the airline industry. Carriers routinely sell 5% to 15% more tickets than there are physical seats on an aircraft, counting on statistical 'no-shows'. But when all passengers arrive at the gate, someone gets bumped.

Under Article 4 of EU Regulation 261/2004, airlines must first call for volunteers to surrender their seats in exchange for agreed benefits. If not enough volunteers step forward and the airline denies you boarding against your will (involuntary denied boarding), you are entitled to immediate statutory financial compensation.

Unlike delays where airlines frequently contest weather or technical conditions, involuntary denied boarding has virtually NO 'extraordinary circumstances' defense. The airline must pay you 250€, 400€, or 600€ in compensation on the spot, or via electronic bank transfer immediately.

In addition to cash compensation, the airline must also provide you with the choice between an immediate rerouting to your destination at the earliest opportunity (including meals and hotel while waiting) or a full refund of your ticket.

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Frequently Asked Questions

What should I do if the gate agent asks for volunteers?

If you volunteer to surrender your seat, you negotiate your own perks (vouchers, miles) and forfeit your statutory EU261 right to cash compensation. If you want cash compensation, do not volunteer—let them deny you boarding involuntarily.

Can the airline refuse compensation for overbooking?

No. Involuntary denied boarding due to commercial overbooking or aircraft down-gauging carries strict liability under EU261. Extraordinary circumstances cannot be claimed for overbooking.

How much money am I owed for being bumped?

Compensation is 250€ for flights up to 1,500 km, 400€ for flights between 1,500 km and 3,500 km, and 600€ for flights over 3,500 km.